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Search-Intent Questions

Why Was My Document Rejected for Legalisation?

Common reasons in DIRCO's guidance include missing official signatures or stamps, unacceptable copies, laminated documents, invalid documents and documents that require a prior verification step.

Frequently Asked Questions

Why would DIRCO reject my document?

It may not meet the document-type, signature, stamp, validity or verification requirements.

Can a certified copy be rejected?

Yes. DIRCO does not authenticate certified copies of several public documents.

Can I fix the problem and resubmit?

Often the document needs to be replaced, corrected or verified first; the required remedy depends on the rejection reason.

Source: DIRCO – Legalisation Services