Search-Intent Questions
What Happens If the Official's Signature Is Not on Record?
DIRCO identifies signatures not being on record as an exception that can affect its stated processing times.
Frequently Asked Questions
Why is my DIRCO document taking longer than expected?
One possible reason is that the relevant official's signature is not on record and requires additional verification.
Does this mean the document is invalid?
Not necessarily. It means DIRCO may need additional confirmation before legalisation.
Can older documents be more difficult to process?
Yes. DIRCO notes that older signatures may no longer be available in its database.
Source: DIRCO – Legalisation Services